The USPTO has announced its plans to disconnect the voice response system (VRS) that provides automated deposit account information. The PTO Office of Finance website was recently upgraded and now provides detailed patent maintenance fee information that was only available on the VRS (e.g., maintenance fee payment history information, current entity status, payment due dates, etc.).
The existing VRS hardware and software have become increasingly obsolete and subject to downtime. As the same information provided on the VRS can now be obtained at the Office of Finance website, the USPTO will be disconnecting the VRS phone numbers (703-306-4227 and 4228, 703-308-5036 and 5037, 703-308-5392 and 5393) effective September 24, 2004.
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